Working With Your Site Supervisor

If you are building your new house with a big builder once the contract is signed the most important person is going to be the Site Supervisor(SS).

The site supervisor is responsible for programming the works, ordering materials, selecting who will carry out the various tasks (from the tradies contracted to the builder), and supervising the works as well as liasing with you.

To get the best results for your house building a good relationship with the site supervisor is important. I am not saying that you have to be best friends, but you should aim for an atmosphere of mutual respect.

Here are a few thoughts:

  • When you are first contacted by the site supervisor why not suggest buying them a coffee to start the relationship off in a good way.
  • Let them know what things are important to you.
  • Arrange site meetings during the working day. – Typically the building trades works from 6.30am until 4.00pm. It’s your house so if you can’t make the effort to meet during their work hours don’t expect the supervisor to use their family time to meet you.
  • If you are given you a mobile number that doesn’t mean you can ring in the evenings and at weekends.
  • If you spot a problem be firm but don’t go off the handle. “I noticed that ‘X’ was different to the required specification” is going to get a better response than “You screwed up!”
  • The typical site supervisor will be involved in building several houses at once so sometimes they can’t get straight back to you.
  • If during construction you are told that something you wanted can’t be done ask to be shown the regulation that doesn’t permit it. On our current house I wanted the gas meter and electrical meter together. One night I checked the site and the plumber had installed the pipework to another location. When I was told that they couldn’t be together I asked the question about the regulations and the meter location was moved without further discussion.
  • Sometimes it can be worth waiting a bit longer for the better tradesman to become available, rather than rushing the build.
  • Always go through the site supervisor, don’t try to order the tradies around if you visit the site.

How have you got the best out of your site supervisor?

For more info while the build is underway see Construction